Grow your D2C & e-commerce sales on WhatsApp
Recover abandoned carts, confirm COD orders, send shipping updates and sell with catalogs.
Overview
Understand WhatsApp for Retail & E-commerce
Online stores and D2C brands use WhatsApp to recover lost sales, reduce RTO and build repeat customers.
3B+
Monthly WhatsApp users worldwide
Rich
Media, buttons & catalogs
24/7
Automated responses
1
App your customers already use
Use cases
WhatsApp use cases for Retail & E-commerce
Abandoned cart recovery
Automatic reminders with a discount and checkout link.
COD confirmation
Confirm cash-on-delivery orders to reduce RTO.
Order & shipping updates
Confirmed, shipped and delivered notifications.
Catalog shopping
Customers browse and order inside chat.
Back-in-stock alerts
Notify interested customers automatically.
Reviews & repeat purchase
Collect reviews and send replenishment offers.
Free onboarding
We set up your WhatsApp Business API at no cost.
0% markup
Meta charges billed at actual rates.
Official Meta partner
Built on the official WhatsApp Business Platform.
Human support
Real people on WhatsApp, email and calls.
Platform
Explore more WhatsApp Business API features
Everything you need to engage customers, boost sales and simplify support — on one platform.
WhatsApp Broadcasting
Share offers, updates and announcements with thousands of opted-in contacts in one click — each message lands in the customer’s own chat.
AI Chatbot
Build no-code chatbot flows and train an AI assistant on your business so customers get instant answers — even at 2 AM.
Click-to-WhatsApp Ads
Run Click-to-WhatsApp ads that open a chat with your business — and greet every lead instantly with an automated reply.
Drip Campaign
Send the right message at the right time — onboarding, reminders, follow-ups and re-engagement sequences that run on autopilot.
WhatsApp Catalog
Give customers a mini-store inside WhatsApp — browse products, add to cart and place orders without leaving the chat.
WhatsApp Forms
Use WhatsApp Flows to capture bookings, lead details, surveys and feedback in a native, app-like form — inside the chat.
WhatsApp Blue Tick
Build instant trust with customers — we help you prepare and submit your Meta Verified / official business account application.
WhatsApp Payments
Send payment requests with UPI, cards and payment links so customers pay in the same chat where they ordered.
Interactive Messages
Replace typing with tapping — reply buttons, list menus, CTA buttons and order updates that make conversations faster.
WhatsApp Calling API
Let customers call you on WhatsApp and let agents call back — with routing, call logs and the same number you chat on.
Team Inbox
Multiple agents, one WhatsApp number. Assign chats, add notes, and never miss a customer message again.
WhatsApp Authentication
Authentication templates with one-tap autofill and copy-code buttons — more reliable and often cheaper than SMS.
Industries
Explore industry-wise WhatsApp use cases
FAQ
Frequently asked questions
Do customers need to download a separate app?+
No. Everything works inside WhatsApp, which your customers already use every day.
Is the data secure?+
Messages are end-to-end encrypted by WhatsApp, and Pintxt follows GDPR and DPDP-aligned data practices.
Can it connect with my existing software?+
Yes — via native integrations (Shopify, WooCommerce, Zoho, Google Sheets, n8n) or our REST API and webhooks.