WhatsApp customer support with instant answers and happy customers
AI agents for common questions, a shared inbox for your team, smart routing and feedback collection — all on WhatsApp.
70%
Faster responses
50%
Shorter wait times
24/7
Availability
WhatsApp Customer Support
Powered by the official WhatsApp Business API
Why support on WhatsApp?
Customers prefer messaging over calls and email. WhatsApp support gives quick, asynchronous help with full history, so issues get solved faster.
Key features
Key features of Pintxt WhatsApp Customer Support
24/7 AI agent
Resolve FAQs instantly.
Team inbox
All agents on one number.
Chat routing
Round-robin load balancing.
Escalations
Complaints go to managers automatically.
Feedback & CSAT
Collect ratings after resolution.
Reports
Response and resolution metrics.
How it works
How to get started with WhatsApp Customer Support
Automate FAQs
Train the AI on your help content.
Route chats
Send the rest to the right team.
Resolve
Agents reply with quick replies and notes.
Measure
Track CSAT and response times.
Free onboarding
We set up your WhatsApp Business API at no cost.
0% markup
Meta charges billed at actual rates.
Official Meta partner
Built on the official WhatsApp Business Platform.
Human support
Real people on WhatsApp, email and calls.
Platform
Explore more WhatsApp Business API features
Everything you need to engage customers, boost sales and simplify support — on one platform.
WhatsApp Broadcasting
Share offers, updates and announcements with thousands of opted-in contacts in one click — each message lands in the customer’s own chat.
AI Chatbot
Build no-code chatbot flows and train an AI assistant on your business so customers get instant answers — even at 2 AM.
Click-to-WhatsApp Ads
Run Click-to-WhatsApp ads that open a chat with your business — and greet every lead instantly with an automated reply.
Drip Campaign
Send the right message at the right time — onboarding, reminders, follow-ups and re-engagement sequences that run on autopilot.
WhatsApp Catalog
Give customers a mini-store inside WhatsApp — browse products, add to cart and place orders without leaving the chat.
WhatsApp Forms
Use WhatsApp Flows to capture bookings, lead details, surveys and feedback in a native, app-like form — inside the chat.
WhatsApp Blue Tick
Build instant trust with customers — we help you prepare and submit your Meta Verified / official business account application.
WhatsApp Payments
Send payment requests with UPI, cards and payment links so customers pay in the same chat where they ordered.
Interactive Messages
Replace typing with tapping — reply buttons, list menus, CTA buttons and order updates that make conversations faster.
WhatsApp Calling API
Let customers call you on WhatsApp and let agents call back — with routing, call logs and the same number you chat on.
Team Inbox
Multiple agents, one WhatsApp number. Assign chats, add notes, and never miss a customer message again.
WhatsApp Authentication
Authentication templates with one-tap autofill and copy-code buttons — more reliable and often cheaper than SMS.
Industries
Explore industry-wise WhatsApp use cases
FAQ
Frequently asked questions
Can I set business hours?+
Yes, with an automatic away message outside working hours.
Can customers rate support?+
Yes, send a feedback form when a chat is resolved.