One shared WhatsApp team inbox for your whole team
Multiple agents, one WhatsApp number. Assign chats, add notes, and never miss a customer message again.
40%
Faster response
Unlimited
Agents
1
Number for all
Team Inbox
Powered by the official WhatsApp Business API
What is a WhatsApp team inbox?
A team inbox lets several team members handle conversations from one WhatsApp Business number at the same time — with assignment, internal notes, labels and full chat history.
Key features
Key features of Pintxt Team Inbox
Multi-agent access
Your whole team logs in and chats from the same number.
Chat assignment
Assign manually or with round-robin rules.
Internal notes & tags
Collaborate privately and organise chats.
WhatsApp + Instagram
Handle both channels from one place.
Quick replies
Save answers to common questions.
Performance reports
Track response time and resolution per agent.
How it works
How to get started with Team Inbox
Invite your team
Add agents with roles and permissions.
Set routing rules
Auto-assign by team, keyword or availability.
Chat & collaborate
Reply, note and tag in one place.
Measure
Review agent and team performance.
Free onboarding
We set up your WhatsApp Business API at no cost.
0% markup
Meta charges billed at actual rates.
Official Meta partner
Built on the official WhatsApp Business Platform.
Human support
Real people on WhatsApp, email and calls.
Platform
Explore more WhatsApp Business API features
Everything you need to engage customers, boost sales and simplify support — on one platform.
WhatsApp Broadcasting
Share offers, updates and announcements with thousands of opted-in contacts in one click — each message lands in the customer’s own chat.
AI Chatbot
Build no-code chatbot flows and train an AI assistant on your business so customers get instant answers — even at 2 AM.
Click-to-WhatsApp Ads
Run Click-to-WhatsApp ads that open a chat with your business — and greet every lead instantly with an automated reply.
Drip Campaign
Send the right message at the right time — onboarding, reminders, follow-ups and re-engagement sequences that run on autopilot.
WhatsApp Catalog
Give customers a mini-store inside WhatsApp — browse products, add to cart and place orders without leaving the chat.
WhatsApp Forms
Use WhatsApp Flows to capture bookings, lead details, surveys and feedback in a native, app-like form — inside the chat.
WhatsApp Blue Tick
Build instant trust with customers — we help you prepare and submit your Meta Verified / official business account application.
WhatsApp Payments
Send payment requests with UPI, cards and payment links so customers pay in the same chat where they ordered.
Interactive Messages
Replace typing with tapping — reply buttons, list menus, CTA buttons and order updates that make conversations faster.
WhatsApp Calling API
Let customers call you on WhatsApp and let agents call back — with routing, call logs and the same number you chat on.
WhatsApp Authentication
Authentication templates with one-tap autofill and copy-code buttons — more reliable and often cheaper than SMS.
Instagram DM Automation
Auto-reply to DMs, story replies and post comments — and send product links, offers or lead forms instantly.
Industries
Explore industry-wise WhatsApp use cases
FAQ
Frequently asked questions
How many agents can use one number?+
Multiple agents can work together on one number; limits depend on your plan.
Can I see who replied to a customer?+
Yes, every reply shows which agent sent it.