Instagram DM automation that turns comments into customers
Auto-reply to DMs, story replies and post comments — and send product links, offers or lead forms instantly.
24/7
Instant replies
Comment
to DM
1
Inbox with WhatsApp
Instagram DM Automation
Powered by the official WhatsApp Business API
What is Instagram DM automation?
It automatically responds to Instagram messages, story replies and comments with keywords — so every person who engages with your content gets a reply and a next step.
Key features
Key features of Pintxt Instagram DM Automation
Comment-to-DM
When someone comments a keyword, send them a DM automatically.
Story reply automation
Respond to story replies and mentions instantly.
Keyword triggers
Reply based on words like “price”, “link” or “details”.
Lead capture
Collect email or phone and move the lead to WhatsApp.
Shared inbox
Handle Instagram and WhatsApp in one team inbox.
Analytics
Track triggers, replies and clicks.
How it works
How to get started with Instagram DM Automation
Connect Instagram
Link your Instagram professional account.
Choose triggers
Comments, DMs, story replies or keywords.
Write replies
Add text, links and buttons.
Go live
Every interaction gets an instant reply.
Free onboarding
We set up your WhatsApp Business API at no cost.
0% markup
Meta charges billed at actual rates.
Official Meta partner
Built on the official WhatsApp Business Platform.
Human support
Real people on WhatsApp, email and calls.
Platform
Explore more WhatsApp Business API features
Everything you need to engage customers, boost sales and simplify support — on one platform.
WhatsApp Broadcasting
Share offers, updates and announcements with thousands of opted-in contacts in one click — each message lands in the customer’s own chat.
AI Chatbot
Build no-code chatbot flows and train an AI assistant on your business so customers get instant answers — even at 2 AM.
Click-to-WhatsApp Ads
Run Click-to-WhatsApp ads that open a chat with your business — and greet every lead instantly with an automated reply.
Drip Campaign
Send the right message at the right time — onboarding, reminders, follow-ups and re-engagement sequences that run on autopilot.
WhatsApp Catalog
Give customers a mini-store inside WhatsApp — browse products, add to cart and place orders without leaving the chat.
WhatsApp Forms
Use WhatsApp Flows to capture bookings, lead details, surveys and feedback in a native, app-like form — inside the chat.
WhatsApp Blue Tick
Build instant trust with customers — we help you prepare and submit your Meta Verified / official business account application.
WhatsApp Payments
Send payment requests with UPI, cards and payment links so customers pay in the same chat where they ordered.
Interactive Messages
Replace typing with tapping — reply buttons, list menus, CTA buttons and order updates that make conversations faster.
WhatsApp Calling API
Let customers call you on WhatsApp and let agents call back — with routing, call logs and the same number you chat on.
Team Inbox
Multiple agents, one WhatsApp number. Assign chats, add notes, and never miss a customer message again.
WhatsApp Authentication
Authentication templates with one-tap autofill and copy-code buttons — more reliable and often cheaper than SMS.
Industries
Explore industry-wise WhatsApp use cases
FAQ
Frequently asked questions
Do I need a business account?+
Yes, an Instagram professional (business or creator) account connected to a Facebook page.
Is this allowed by Instagram?+
Yes, it uses Meta’s official Instagram messaging API.