Shiprocket WhatsApp integration
Send pickup, in-transit, out-for-delivery and delivered updates on WhatsApp automatically.
Shiprocket
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What is Shiprocket WhatsApp integration?
Connect Shiprocket so every shipment status change sends a WhatsApp update with the tracking link — fewer “where is my order?” calls.
Benefits
What you can automate
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Live tracking updates
Every status change on WhatsApp.
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NDR handling
Ask customers to reschedule failed deliveries.
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Fewer support calls
Proactive updates reduce WISMO queries.
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Delivery feedback
Ask for a rating after delivery.
How it works
How to connect Shiprocket
01
Connect Shiprocket
Add your Shiprocket credentials.
02
Choose statuses
Pick which updates to send.
03
Select templates
Use approved templates.
04
Activate
Updates go out automatically.
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FAQ
Frequently asked questions
Can customers reply to delivery updates?+
Yes, replies land in your team inbox.