Shopify WhatsApp API integration
Connect your Shopify store to WhatsApp to recover carts, confirm COD orders and send automatic order updates.
What is Shopify WhatsApp integration?
The Shopify integration connects your store events — orders, carts, fulfilment and customers — to WhatsApp, so the right message goes out automatically at the right moment.
Benefits
What you can automate
Recover abandoned carts
Automatic reminders with checkout links and discounts.
COD confirmation
Confirm cash-on-delivery orders to cut RTO.
Order notifications
Order placed, shipped and delivered updates.
Catalog & payments
Sync products and accept payment in chat.
Reviews & feedback
Ask for reviews after delivery.
Campaigns
Broadcast offers to Shopify customer segments.
How it works
How to connect Shopify
Log in to Shopify admin
Open your store dashboard.
Install the app
Find the Pintxt app and install it.
Connect WhatsApp
Link your WhatsApp Business API number.
Enable automations
Turn on cart, COD and order flows.
Explore more integrations
FAQ
Frequently asked questions
Do I need the WhatsApp Business API?+
Yes, automated Shopify notifications require the official API, which we set up for you free.
Can I broadcast to Shopify customers?+
Yes, customers sync as contacts so you can segment and broadcast.